You can review, change or delete your personal information provided to us through our website. To access your information online, simply click "access your info" at the bottom of any page, sign in when prompted to do so and you'll be able to edit your personal information. If at any time you would like us to update your personal information, feel free to contact us. Please be sure to include your e-mail address, full name and password.

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us or our affiliated brands, either through e-mail, postal mail or by phone or if you do not want us to use your information to enhance your shopping experience, please let us know.

Please note, however, such requests may take up to 6-8 weeks to be effective. In addition, if you ask us to remove your name and address from our e-mail or postal mailing list, we will have to maintain your name in a "do not contact" file to ensure that we can honor your request. Please also note that when you purchase from us, we will confirm your order by e-mail. In addition, we may need to contact you via phone, e-mail or postal mail with other questions regarding your order.

Cookies
A cookie is a small data file that websites often store on your computer's hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that websites use to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.

We use cookies in order to improve your shopping experience. Cookies enable us to keep track of your order as you shop on our site.

Through our use of cookies, we also track and maintain the identity of the web site you visited immediately prior to visiting our website. We do not otherwise track any information about your use of other websites.

You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order to enable you to purchase from our site. Nor will we be able to recognize you as a registered user, which allows you to access your account information.

For our customers using Internet Explorer 6.0
If you are shopping on Ativasativa.com using Internet Explorer 6.0 and are having difficulty accessing the site, please check your privacy settings in your browser and set them to “Medium”. If you do not wish to change your privacy settings to “Medium” and you are currently using the “Medium High” or “High” settings, you may choose to override your current cookie handling practices for individual sites that you specify.

To change your privacy settings to “Medium”: Select “Internet Options” from the “Tools” Menu. Click the “Privacy” Tab. Set the Privacy Slider to “Medium.” Click “OK.”

To override your current cookie handling practices for individual sites: Select “Internet Options” from the “Tools” Menu. Click on the “Edit” button in the “Override cookie handling for individual websites” section. This will open the “Per Site Privacy Actions” dialogue box. Type “www.ativasativa.com” in the “Address of Website” box. Click the “Allow” button. Click the “OK” button, then close the “Per Site Privacy Actions” dialogue box. Click the “OK” button to close the “Internet Options” dialogue box and apply your changes.